Parkbridge: Transforming Workplace Learning

The challenge

Parkbridge is Canada’s leading operator, developer, and owner of more than 55 residential communities and 30+ recreational RV Resort communities across the country. They required an eLearning solution that could convert critical training on topics such as Accessibility, Occupational Health & Safety and Privacy from static PowerPoints to engaging, modern online modules for their 1,000+ employees. They needed a solution that not only ensured compliance but also appealed to a diverse workforce with different learning preferences.

The solution

To meet Parkbridge's needs, we designed and developed interactive online courses, both in English and French, with a focus on the latest adult learning principles to ensure maximum learner engagement and knowledge retention. Original graphics and illustrations, as well as interactive elements like quizzes, drag-and-drop activities, and scenario-based questions, were included to reinforce key concepts and encourage active participation, ensuring that learners could apply the knowledge in real-world situations, and helped them understand how theoretical concepts would apply in their daily roles.

Assessments were designed to test learners' understanding and give immediate feedback, ensuring that knowledge gaps were addressed early in the process.

The results

Parkbridge saw immediate benefits from the new training approach. The interactive nature of the courses increased learner participation and completion rates, as employees found the content both engaging and easy to follow. The courses' design also allowed Parkbridge to track employee progress, ensuring compliance and measuring the effectiveness of the training.

Most importantly, the use of varied instructional methods, real-world applications, and interactive elements made the material accessible and memorable for a diverse audience. Employees felt more confident in their understanding of these topics, ultimately leading to a safer, more compliant workplace.